airmezvip
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Privacy Policy

Last Updated: May 4, 2026

This Privacy Policy explains how Airmezvip.com collects, uses, stores, shares, and protects your personal information when you visit our website, contact us, place an order, or use our services.

Airmezvip.com mainly serves adult customers and wholesale buyers in Europe and Australia. We are committed to handling your personal information in a clear, responsible, and secure way.

By using our website, contacting us, or placing an order, you agree to the terms described in this Privacy Policy.

1. Who We Are

Airmezvip.com is an online store focused on Airmez e-cigarette products for adult customers.

Website: airmezvip.com
Company Name: WORLDWIDE TRADING LIMITEDVANTAGE

Company Address:
Room I-1, 4/F, Golden Dragon Industrial Centre Phase II, 162–170 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong

UK Warehouse Address:
Suite 12, 48 High Street, Birmingham, B4 7SR, UK

WhatsApp: +44 7922291211
Email: [email protected]
Facebook Messenger: https://m.me/Chunghwashop

Customer Service Hours:
Monday – Friday: 09:00 – 18:00
Saturday – Sunday: 10:00 – 17:00
Time Zone: UK Time

2. Adult-Only Website

Airmezvip.com sells e-cigarette products for adult customers only.

We recommend that customers should be 21 years old or older before purchasing from our website. Our products may contain nicotine. Nicotine is addictive.

Our products are not suitable for minors, non-smokers, pregnant or breastfeeding women, or anyone who should avoid nicotine products.

We do not require customers to upload identity documents for age verification. However, by using our website or placing an order, customers confirm that they meet the legal age requirement in their country or region.

If we believe that a customer is underage, we may refuse service, cancel the order, or stop communication.

3. Information We Collect

We may collect personal information when you visit our website, place an order, contact customer service, request wholesale pricing, or communicate with us through WhatsApp, email, or Facebook Messenger.

The information we collect may include the following.

3.1 Contact Information

We may collect:

3.2 Order Information

When you place an order or ask about wholesale pricing, we may collect:

3.3 Payment Information

We support several payment methods, including:

Depending on the payment method, we may collect payment-related information such as:

We do not intentionally store full credit card numbers or full card security codes on our website. Credit card and Stripe payments are processed by third-party payment providers.

For manual payment methods such as USDT, bank transfer, Western Union, Alipay, WeChat Pay, or UnionPay, we may need to check payment confirmation details before processing the order.

3.4 Communication Information

When you contact us, we may collect and store communication records, including:

We use this information to reply to your questions, confirm order details, and provide customer support.

3.5 Technical and Website Usage Information

When you visit Airmezvip.com, we may automatically collect technical information, including:

This information helps us maintain website security, improve website performance, understand visitor behavior, and improve the shopping experience.

3.6 Age Confirmation Information

Because our website sells e-cigarette products, we may use an age notice or age confirmation statement.

We do not require users to upload identity documents for age verification. By using the website or placing an order, customers confirm that they are old enough to legally purchase e-cigarette products in their country or region.

4. How We Use Your Information

We use your personal information for the following purposes.

4.1 To Process Orders

We use your information to:

4.2 To Provide Customer Support

We use your information to answer questions about:

4.3 To Handle Wholesale Inquiries

For wholesale buyers, we may use your information to:

4.4 To Arrange Shipping and Delivery

We use your shipping and contact information to arrange delivery through logistics providers such as:

We may share necessary order and delivery details with these logistics providers so they can complete shipment and delivery.

4.5 To Improve Website Performance

We use technical and website usage information to:

4.6 To Use Google Analytics

Airmezvip.com uses Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

We use this information to improve our website, product pages, and customer experience.

Google Analytics may use cookies or similar technologies. You can control cookies through your browser settings. You can also use Google’s available tools or browser settings to limit Google Analytics tracking where available.

4.7 To Send Service Messages

We may contact you about:

We do not send marketing emails or WhatsApp promotional messages.

4.8 To Meet Legal and Compliance Requirements

We may use your information to:

5. Legal Basis for Processing Personal Information

For customers in regions where GDPR or UK GDPR may apply, we may process personal information based on one or more of the following legal bases:

Contract

We process your information to complete your order, process payment, arrange delivery, and provide customer support.

Legal Obligation

We may process and retain information to comply with tax, accounting, customs, fraud prevention, record-keeping, or legal requirements.

Legitimate Interests

We may process information to protect our website, prevent fraud, improve our services, respond to inquiries, manage wholesale requests, and operate our business.

Consent

We may rely on consent for certain cookies, analytics tools, or optional communications where consent is required by applicable law.

6. Cookies and Google Analytics

Airmezvip.com may use cookies and similar technologies.

Cookies are small files stored on your device when you visit a website. They help the website work properly and may also help us understand how visitors use the website.

We may use cookies for:

We currently do not use a Cookie Banner or Cookie Consent popup plugin.

You can control or delete cookies through your browser settings. If you disable some cookies, certain website functions may not work properly, such as cart, checkout, login, or age confirmation.

Because Airmezvip.com mainly serves Europe and Australia, we may update our cookie notice or add a Cookie Consent tool in the future to provide clearer cookie choices for users.

7. Marketing Communications

Airmezvip.com does not send marketing emails or WhatsApp promotional messages.

We may still send service-related messages, including:

These messages are necessary for customer service and order processing.

8. Sharing Your Information

We do not sell your personal information.

We may share your personal information only when necessary for business, payment, delivery, legal, or service purposes.

8.1 Payment Providers

We may share payment-related details with payment providers such as PayPal, Stripe, card processors, bank transfer partners, Western Union, Alipay, WeChat Pay, UnionPay, or related payment service providers.

These providers may process your information under their own privacy policies and security rules.

8.2 Logistics Providers

We may share necessary delivery information with logistics providers, including:

The information shared may include your name, phone number, shipping address, order details, and tracking information.

8.3 Warehouse and Fulfillment Partners

We may share order and delivery information with warehouse or fulfillment partners, including support related to our UK warehouse operations.

8.4 Website and Technical Service Providers

We may share limited technical information with website hosting, security, analytics, and maintenance providers.

This helps us keep Airmezvip.com secure and functional.

8.5 Google Analytics

We use Google Analytics to understand website performance and visitor behavior.

Google may process technical and usage information according to its own privacy policy and service terms.

8.6 Customer Service Channels

If you contact us through WhatsApp, email, or Facebook Messenger, your information may also be processed by those communication platforms according to their own privacy policies.

8.7 Legal or Regulatory Authorities

We may disclose information if required by law, court order, customs process, government request, tax requirement, fraud investigation, or other lawful process.

9. International Data Transfers

Airmezvip.com serves customers in Europe, Australia, and other regions. Your personal information may be processed or transferred across different countries or regions.

This may include:

When we transfer or share personal information internationally, we aim to use reasonable safeguards and only share information necessary for the relevant service.

10. How Long We Keep Your Information

We keep order data for 3 years.

This includes order records, shipping information, payment confirmation details, customer service records related to orders, and after-sales records.

We may keep some information for a longer period if required by law, tax rules, accounting needs, dispute handling, fraud prevention, or legal claims.

In general:

When information is no longer needed, we will delete, anonymize, or securely store it according to our business and legal needs.

11. How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information.

These measures may include:

No online system is completely secure. We cannot guarantee absolute security, but we work to protect your information against unauthorized access, misuse, loss, disclosure, or alteration.

12. Your Privacy Rights

Depending on your country or region, you may have privacy rights regarding your personal information.

These rights may include:

To exercise your rights, please contact us:

Email: [email protected]
WhatsApp: +44 7922291211

We may need to verify your identity before processing certain privacy requests. Since we do not require customers to upload identity documents during normal ordering, we will only request reasonable information when needed to confirm the request.

13. Third-Party Links

Our website may contain links to third-party websites, payment platforms, social media pages, logistics tracking pages, or policy pages.

We are not responsible for the privacy practices, content, or security of third-party websites or platforms.

Please review their privacy policies before providing personal information to them.

14. Returns, Shipping, and Terms Pages

Airmezvip.com provides related policy pages for customers.

Please also review:

These pages explain important details about returns, delivery, order rules, customer responsibilities, and website use.

15. Children’s Privacy

Airmezvip.com does not knowingly sell products to minors or collect personal information from minors.

Our website and products are intended for adult customers only. We recommend that customers should be 21 years old or older before purchasing.

If we believe that we have collected personal information from a minor, we may delete the information, refuse service, or cancel the order.

16. Customs, Import, and Local Compliance

Customers are responsible for understanding and following the laws, import rules, customs requirements, and e-cigarette regulations in their own country or region.

Because e-cigarette laws may vary by location, customers should confirm whether the products can be legally purchased, imported, possessed, or resold in their destination country.

We may use customer information when needed to support delivery, customs documentation, order verification, payment confirmation, or legal compliance.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update the policy, we will change the “Last Updated” date at the top of this page.

We recommend that customers review this page regularly to understand how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.

Website: airmezvip.com
Email: [email protected]
WhatsApp: +44 7922291211
Facebook Messenger: https://m.me/Chunghwashop

Customer Service Hours:
Monday – Friday: 09:00 – 18:00
Saturday – Sunday: 10:00 – 17:00
Time Zone: UK Time

Company Name: WORLDWIDE TRADING LIMITEDVANTAGE

Company Address:
Room I-1, 4/F, Golden Dragon Industrial Centre Phase II, 162–170 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong

UK Warehouse Address:
Suite 12, 48 High Street, Birmingham, B4 7SR, UK